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Conference & Banqueting Manager Needed in 5 Star Hotel (Pretoria) | Apply Now

Are you an experienced hospitality professional with a passion for creating exceptional events? Do you thrive in a fast-paced environment and enjoy leading a team? If so, Stonebridge HR Solutions has the perfect opportunity for you! We are currently looking for a highly motivated Conference and Banqueting Manager to join the team at a prestigious 5-star hotel located in Pretoria North.

About the Job

  • Location: Pretoria, South Africa
  • Salary: Market Related
  • Job Type: Permanent
  • Sectors: Hospitality
  • Reference: Pta000042/VLR
  • Deadline: April 27, 2024

What You’ll Be Doing:

  • Planning and Execution: You’ll be the point person for all conference and banquet events, from receiving and interpreting function sheets (which outline the specifics of each event) to ensuring everything runs smoothly on the big day. You’ll work closely with the Food and Beverage department to make sure the events meet the guests’ expectations exactly.
  • Sales and Marketing: You’ll play a key role in promoting the hotel’s conference and banquet facilities. This could involve attending site inspections with potential clients, showcasing the hotel’s offerings, and working to achieve the department’s revenue goals.
  • Budgeting and Cost Control: Keeping an eye on the bottom line is essential. You’ll be responsible for developing and implementing effective control systems to ensure profit margins are maintained, and agreed-upon costs for events are not exceeded.
  • Team Leadership: You’ll be a dedicated leader to your team, which may include both permanent staff and outsourced personnel. Your responsibilities will include managing staff activities, setting and monitoring performance standards, providing feedback, and fostering a positive work environment that drives professionalism and loyalty.
  • Event Operations: You’ll wear many hats when it comes to event execution. This includes directing staff, addressing any complaints or issues that arise during the event, and ensuring all areas related to conferences and banquets are clean, well-organized, and meet the high standards of a 5-star hotel. You’ll pay close attention to everything, from staff uniforms and food presentation to buffet displays and the overall flow of service.
  • Inventory Management: You’ll be responsible for overseeing the daily control of all equipment, beverage stocks, linens, and other supplies used in conferences and banquets. This includes tasks like counting stock, ensuring proper storage, and maintaining cleanliness in storage areas.
  • Financial Management: You’ll handle daily cash management for the department, track staff timekeeping, and monitor point-of-sale charges.
  • Training and Development: Ensuring your team is well-trained and up-to-date on best practices is crucial. You’ll be responsible for staff training programs, monitoring staff productivity, and communicating any performance concerns to the Food and Beverage Manager.
  • Guest Satisfaction: This is your top priority! You’ll actively work with your team to create a positive and engaging environment for guests, addressing any concerns promptly, and ensuring a seamless experience that exceeds expectations. You’ll need a “think on your feet” approach to solve problems and adapt to changing situations.
  • Safety and Hygiene: You’ll be responsible for upholding the highest standards of safety and hygiene in all conference and banquet areas, following all relevant legislation and the hotel’s standard operating procedures.
  • Administrative Duties: This includes creating staff rosters, assisting with Duty Manager roles in the F&B department when needed, ensuring guest feedback forms are completed, and reporting any maintenance issues to the appropriate team.

Who We’re Looking For:

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To be successful in this role, you’ll ideally have:

  • A Grade 12 certificate (minimum requirement)
  • A Diploma or Degree in Hospitality Management (preferred)
  • Experience using the Micros system (a hospitality management software program)
  • Proven computer literacy and experience working in the hospitality industry, such as in bars or hotels
  • At least 3 years of experience in a similar conference and banqueting management role
  • A minimum of 4 years of management experience
  • 5 or more years of experience working in hospitality
  • Experience successfully managing events with up to 600 guests at a 5-star level
  • A strong understanding of technical aspects related to conference and banquet operations
  • Excellent communication, interpersonal, and organizational skills
  • The ability to lead and motivate a team
  • A problem-solving mindset and the ability to handle pressure effectively
  • A passion for exceeding guest expectations and creating memorable events

The Perks:

This is a permanent position offering a competitive market-related salary. Stonebridge HR Solutions is committed to fostering a positive and professional work environment where you can grow and develop your career.

Ready to Take the Next Step?

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If you’re a highly motivated and experienced hospitality professional who thrives in a fast-paced environment and enjoys creating exceptional experiences for others, we encourage you to apply! Please submit your resume and cover letter, Click on Apply below. Don’t miss out! Applications close on April 27th.

We look forward to hearing from you!

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